Instructions unclear for a non carpenter...I haven't attached a gate to it yet because it doesn't swivel. No contact number i can find to help with installation.
Thank you Matt for taking the time to write this review. We actually appreciate all feedback so that we can continue to improve our customers experience with our service and products. We will be refreshing the instructions that are sent out with the hinge sets to make them more user-friendly. We will also make sure that being able to contact us how and when you need to will be more available. Thank you for responding to my email and letting me know that you will give me a call tomorrow so that we can make sure you have everything you need, and so that your gate will work smoothly for you. Kevin
The Uphill Swan Hinge was the perfect solution for my gate which is located on an incline. The only thing better than the hinge itself was the great customer service by Kevin Orlando. I will always first check with Orlando Hinge Company for any related future needs I have.
Despite initial concerns about the way the gate opens on an angle and looks strange when opening We were overwhelmingly happy with the results once installed.
Orlando Hinges is simply the best! Their customer service is top-notch, and their delivery time is the fastest I’ve experienced. The quality and functionality of their hinges are unmatched. The price is unbeatable for the quality and usefulness of these hinges. I invite you to try them and see for yourself!
Highly recommended!
